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Remove users

Upscale Carbon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 11, 2023

How do I delete users to make room for two new team members. We'll organise a licence to increase users in the coming weeks but just for a quick turnaround.

Also, because there is a limit on user is this way, they can't view our pages. 


Thanking you


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Answer accepted
Velizar Borisov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 12, 2023

Hello and welcome to the community!

Deleting a user should be avoided for many reasons. In most of the cases when you delete an user the places, where it was added (e.g. creator of a page) it will appear just as "Deleted user". When you have several deleted users it would be quite difficult for you to track who is the exact deleted user. Instead of deleting you can consider disabling the user, which will also help you save from licenses. You can check this article and see the differences.

On your other topic, in Confluence there's a possibility to expose the whole space to be visible for users without an account, which will eventually save you some more licenses. You can check how to do this here.

Hope that helps!

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Dan Breyen
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 12, 2023

Under Settings / User Management, you can suspend users who are not using the system.

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