Will we be able to a add link into our software application so that a user can click through to the relevant page of our Confluence knowledge base for context-sensitive help? Can we do this using just Confluence, or do we require a plug-in?
I was searching for an answer to this myself, and I wanted to let you know about what I found.
Lastly, the following 2 articles:
I just wanted to pass on any information I had, so I hope this can help you.
Hey @Caroline Eddy and @[deleted]
I love all the writing from Sarah Maddox on the subject, she's such an amazing thinker and nice person.
I figured I'd chime in with a few additional suggestions to the great resources @Shannon_Spaniol already shared.
To make the context sensitive help even more valuable to your users, you could use Scroll Versions to create variants of content for different use cases/variations of your app.
This way, your users would click a help link in your app and be taken to a branded help site with meaningful content for their specific use case.
Let me know if that doesn't make sense. I feel like the explaining part of my brain may be running out of ☕️.
It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...
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