I am a Confluence user and have added mp4 files (GoToMeeting recordings specifically) to Confluence pages in the past. Rather recently, I've noticed that the mp4 page cannot be viewed. While it shows I have added the file as an attachment and seems like it attached successfully, once I click on it as well as others that have access to the page, the square/space where the video should be viewed turns white with a little white icon in the middle. Nothing plays. What could be the issue?
We do not. We drag and drop the file on the page. We have also attached the file by adding them to the page by / files&images. I don't see where the multimedia macro is available in the new editor. We also tried exporting the mp4 videos to .mov and still have the same issue.
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