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Hello all,
I upgraded our Confluence Data Center instance to Version 8.5.2 last week. Now we face the problem that the viewpdf macro seems broken. The macro only shows the message "
I also found following log entry:
2023-10-11 10:56:51,725 ERROR [DefaultSlideCacheManager:thread-1] [com.benryan.conversion.AbstractSandboxSlideConversionTask] convertFile Sandbox conversion is failed. Please check sandbox log for more detail
-- url: /plugins/servlet/pptslide | userName: xxx | referer: xxx | traceId: 9e260b2777528e46
2023-10-11 10:56:51,725 WARN [DefaultSlideCacheManager:thread-1] [com.benryan.conversion.AttachmentDataTempFile] close Failed to delete temporary attachment conversion file D:\\confluence\\data\\temp\\14011150885970425816.tmp
-- url: /plugins/servlet/pptslide | userName: xxx | referer: xxx | traceId: 9e260b2777528e46
java.nio.file.FileSystemException: D:\confluence\data\temp\14011150885970425816.tmp: The process cannot access the file because it is being used by another process
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