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Problem connecting Confluence to Slack

Good day, 


I have installed official Slack for Confluence Cloud app to the Slack.
However I cannot connect Confluence. 

I get this message in Slack:

:eyes: It doesn't look as if Confluence Cloud for Slack is installed on your site.
To install the app, follow the instructions here.


And in Confluence I am following the steps mentioned in the instruction and do the following: Click Space settings > Integrations > Slack Notifications

However, there is no mentioning of Slack. 


It seems like I am either missing smth, or there is an issue with this integration.


I appreciate your help!



2 answers

Hi @Marharyta Golobrodska ,

I would recommend first installing the Slack app from within Slack. You can find it here:

After that, follow the same instructions you tried above. Let me know how it goes!

Hi Jim, 


Thank you for your answer.

That's exactly what I did - installed rom the Slack at first. Then tried reinstalling.
No luck...

0 votes

Hi @Marharyta Golobrodska ,

Can you share the screenshot of the error message?

Hi Thor! 


I'm getting this message in Slack: 

Screenshot 2020-09-18 at 10.12.59.png


My suspicion is that there are limitations to the Free version. However, I cannot find a confirmation to this. 

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