Problem at Confluence install

Hi All,

I downloaded a 3.5.13 Confluence install. After finishing the installation I tried to start ("Open Browser" link) but when a new browser page shows up it says:

The requested URL could not be retrieved

While trying to retrieve the URL:

The following error was encountered:

Unable to determine IP address from host name for

The dnsserver returned:

Name Error: The domain name does not exist.

This means that:

 The cache was not able to resolve the hostname presented in the URL. 
 Check if the address is correct. 

Your cache administrator is root.

What is the problem here?

Can you please suggest?

Thanks in advance!


1 answer

Hi Rumi,

The URL doesn't look right to me, I'd expect it to be something like:

i.e. 8080 would be the port number, not the hostname.

If the URL is incorrect and the URL works it's probably worth checking your Base URL in Browse -> Confluence Admin as the Base URL needs to be the URL that end users will use to access Confluence.

Hope that helps,


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