Previously working Plugins no longer show real names in UPM, only JAR files

We just converted a (working) Confluence 3.4.1 instance from a Latin1 DB to a UTF-8 DB. All our local user macros are working fine, but almost all user-installed plugins are not.

In the UPM the plugin names no longer show up, just the JAR files. According to UPM they're enabled fine, but they don't work and the Audit Trail shows just the Jar name instead of the expected name:

Enabled plugin 1315023428234plugin.5174691748504952382.adaptavist-plugin-pageInfo-1.3.6.jar (1315023428234plugin.5174691748504952382.adaptavist-plugin-pageInfo-1.3.6.jar)

This applies to all data about the plugins - they don't show publisher name, config options, etc. So I'm not sure what settings got munged in the DB conversion process that I need to double-check/fix/hit with a hammer.

Any pointers?

Thanks,

-Bill

2 answers

Some more information...

While the plugins that Bill mentions above appear enabled, there are no modules installed within those plugins.

Also, this is only applying to the user installed/managed plugins. The system (Atlassian) plugins appear fine.

Lastly, if you manually try to reinstall one of the plugins, the plug installs, however the entry with the jar filename remains in the list of user installed plugins.

Please check if your database has the max allowed packet set with a proper size for the UPM plugins:

https://confluence.atlassian.com/display/CONFKB/Exceeds+Max+Allowed+Packet+for+MySQL

Cheers!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

374 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you