Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Previously working Plugins no longer show real names in UPM, only JAR files

Bill Schongar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 2, 2011

We just converted a (working) Confluence 3.4.1 instance from a Latin1 DB to a UTF-8 DB. All our local user macros are working fine, but almost all user-installed plugins are not.

In the UPM the plugin names no longer show up, just the JAR files. According to UPM they're enabled fine, but they don't work and the Audit Trail shows just the Jar name instead of the expected name:

Enabled plugin 1315023428234plugin.5174691748504952382.adaptavist-plugin-pageInfo-1.3.6.jar (1315023428234plugin.5174691748504952382.adaptavist-plugin-pageInfo-1.3.6.jar)

This applies to all data about the plugins - they don't show publisher name, config options, etc. So I'm not sure what settings got munged in the DB conversion process that I need to double-check/fix/hit with a hammer.

Any pointers?

Thanks,

-Bill

2 answers

0 votes
Bruna Griebeler
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 4, 2013

Please check if your database has the max allowed packet set with a proper size for the UPM plugins:

https://confluence.atlassian.com/display/CONFKB/Exceeds+Max+Allowed+Packet+for+MySQL

Cheers!

0 votes
David Dube
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 2, 2011

Some more information...

While the plugins that Bill mentions above appear enabled, there are no modules installed within those plugins.

Also, this is only applying to the user installed/managed plugins. The system (Atlassian) plugins appear fine.

Lastly, if you manually try to reinstall one of the plugins, the plug installs, however the entry with the jar filename remains in the list of user installed plugins.

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, atlassian community, loom ai, atlassian loom ai, loom, atlassian ai, record recaps of meetings, meeting recaps, loom recaps, share meeting recaps,

Loom’s guide to great meetings 📹

Join us to learn how your team can stay fully engaged in meetings without worrying about writing everything down. Dive into Loom's newest feature, Loom AI for meetings, which automatically takes notes and tracks action items.

Register today!
AUG Leaders

Atlassian Community Events