I have uploaded a pptx-file to a space. Then I want to use the "Insert Powerpoint" macro to display it. But no file is available on the dropdownlist (see image). What is wrong?
Can you check if the PPT macro will identify other Powerpoint file extensions? For example, try to attach only a .ppt file in order to see if the same result will be displayed. If not, try to check if the same will happen with different pages.
Hope it helps you!
Interesting, instead of editing the page click on tools and attachments, add a new pptx file. Then go to yout page and try to use the pptx macro again.
If it still fails try recreating the page. Also can you confirm if the pages the macro is working were on a different space? If they are what happens if you try using the macro in another page in the same space?
ufortunately, we still have the problem. And it's a mystery to us, so I hope for some input from you guys.
We do manage at some point to find the attachment when when using the office or pdf macro. But this is how it looks like when viewing:
The wheel just keeps spinning and spinning.
Strange thing is, that you can hit the download icon, and the file downloads fine.
If I go in to the attachment list, I can even use the "Edit in Office"-function, and the document pops up as it should.
But if I click on "View", I get a webpage with following:
I appreciate all input to figure out how to solve this.
At this point I would advice you to raise a support at https://support.atlassian.com so the atlassian folks can assist you on taking a closer look on that as we would end up needing to check your logs to further narrow down what is going on.
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