Page cannot be created / Permission Issue

Behealilu July 29, 2024

Hello,

I just ran into an issue I can't resolve.

I recently set up my new DC Confluence instance and the issue is this:

After setting up all global and space permissions, it seemed to work fine. Now we've started testing with a few users, and they can't create new pages in their personal spaces, even though they have the required permissions to do so.

When they press "Create," the supposedly correct page opens, but upon closer inspection, there is no path on the left of the "draft" icon. Also, the profile picture is missing, and there is no grey "site title" text.

If I keep the "wrong" window open and grant Confluence Administration permissions to this user, they can press F5, and the Create Page view shows up correctly.

I feel like there is a redirect issue or something similar, but I can't find anything. Unfortunately, I'm not able to log onto the server itself right now. The only clue I have so far is a console message in the browser, which I can't find after granting admin rights:

 

Uncaught SyntaxError: Invalid or unexpected token (at batch.js?cefp_collab_enabled=true&cefp_ed_perm=false&cefp_is_admin=false&com.appanvil.aura.license=true&gatekeeper-ui-v2=true&hostenabled=true&locale=de-DE&tc-license-setup=true&user-logged-in=true:2645:153515)

Any ideas on what I can do to solve this issue?

Thanks and best regards,

Behealilu

1 answer

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Answer accepted
Behealilu July 30, 2024

The problem could been indetified as some kind of a loading issue with the add-on aura. After disabling and then enabling it, the issue was gone.

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DEPLOYMENT TYPE
SERVER
VERSION
8.5.11
TAGS
AUG Leaders

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