Page View Analytics Are Wrong

[Dave Lines]

Hi, I'm getting inconsistent page view analytics and am wondering if anyone else is experiencing similar issues. Here's what's happening:

1. I go to the Pages tab of the Space Analytics section and set the date range for 11/11/2024-12/15/2024.
2. I click the Views column header twice so I can see the pages with the fewest views.
3. The page with the fewest views is listed as having zero views, which seems impossible.
4. When I open the same page and check the analytics from the page itself, I see that the page has three total views within the same time frame.
5. If I go back to the Space Analytics page and click Views twice (to sort by most and then least) the list changes, even though the date range hasn't changed.
6. One of the pages now listed as having the LEAST views happens to be the home page for our space. When I go to the page and check the analytics for the page itself I see that the page has over 1500 views during the same time period.

Anyone know what's going on???

[Dan Breyen]

Hi @Dave Lines I found CONFCLOUD-79372 on Atlassian's Jira site which sounds very similar to what you are experiencing.  I would suggest voting for and watching it for updates.

As I read that, the counts can be wrong when you sort by columns, which is what you are experiencing.  

Hope that helps.

[Dave Lines]

Thanks, @Dan Breyen! That indeed looks like a similar issue and I will vote and follow.