Owned and Last updated by (not visible by users)

[Alvaro Lozano]

Hi! Why can I not see the Owned and Last updated by field on the user's Support page? How can I fix this? 

Here is what I see on my Jira Knowledbase website:

And here's is what my user's see: 

 

[Laura Campbell _Seibert Group_ · Accepted solution]

@Alvaro Lozano Are you by any chance publishing your knowledge base with Spacecraft? It has a feature to hide the authors and last edit date as some companies do want to remove that from public facing content.

[Alvaro Lozano]

Nope, I'm using Confluence only

[Brant Schroeder · Accepted solution]

@Alvaro Lozano welcome to the Atlassian community

The portal view that customers see of the confluence knowledgebase does not show that information.  I was not able to find an enhancement request for this.  I would suggest submitting one.  https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 

[Alvaro Lozano]

Thanks @Brant Schroeder

[Barbara Szczesniak]

@Alvaro Lozano I would think this is because most companies do not want their customers to see the names of their employees, though I can understand why you might want them to see the last time the page was updated.

[Alvaro Lozano]

Agreed! I would love to show my users when an article was last updated.