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Other macro works periodically

  • Confluence 7.20
  • Ubuntu 18.04
  • PostgreSQL 10.10 (Ubuntu 10.10-0ubuntu0.18.04.1)

Periodically other macro don't work, on click nothing happen. Then for example in 5 minutes they work fine.

I have this warn in log analyzer: Unable to load the Confluence Macro Browser due to timeout exception

I have no any external gadgets.

 

Any ideas?

1 answer

0 votes

Hello @hunterok1984,

I understand you're having trouble accessing your Macro Browser menu. Are you the only person having this problem on your site at the moment, or are others noticing too?

I recommend that you have a look at the log files; that will give you an idea as to why it's timing out. You can start taking a look at the Confluence Server Logs and then try generating a HAR file and analyzing it. 

That will give you more details on the problem. Feel free to share anything here that you think might be relevant to the issue, and I can take a look with you.

Regards,

Shannon

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