Open attachments in browser

[Genhan Chen]

As a free plan user, how can I configure my Confluence to open attachments in browser instead of downloading the file?

Thank you!

[Brant Schroeder]

Per this post you will have to contact support requesting the change. https://confluence.atlassian.com/confkb/attachments-no-longer-open-in-browser-and-users-are-instead-prompted-to-download-the-files-779166001.html

[Genhan Chen]

Hi Brant,

Since I am a free plan user, Atlassian only gives me two support options on their "Contact Support" page:

1. Getting help from the Atlassian Community
2. Check out our Confluence how-to guides

Do you know any other contact method which I can use to request the change?

Thank you!

[Brant Schroeder]

Sorry missed the free plan part.  Since you are on the free plan you get what you get and that means better security for you and no files opening in the browser.