Sometime recently non admin users lost the ability to edit pages.
Click on Edit
Edit Page screen -- puts you in the Rich Text tab, the Wiki Markup and Preview tabs are grayed out.
You can make changes to the text on the screen, but you cannot preview your changes.
If you click on Save, it appears to accept that action but your changes are not saved.
I'm not really seeing anything in the log files and I need some help tracking down what is wrong.
Most of the times, this issue is caused by a corrupted cache or third party plugin. Please try the following steps to see if it helps:
Confluence would automatically rebuild the deleted directories during the startup process. Please check if the problem still persist after the above steps done.
If the issue still persist, enable safe mode and see if the issue persist. If the safe mode fix the issue, means the cause of your issue is a third party plugin(s). The best way to identify the offending plugin is to disable it one-by-one, start from the installed/upgraded recently.
Hope it helps.
Hey there Community! My name is Vannya Vallejo, the Channel Communication Specialist at Atlassian and I want to help Atlassian users like you learn about our Solution Partners and how they c...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs