No email notification after a comment is updated on Confluence

MT December 18, 2018

Hello,

We are using comments on a specific Confluence page to ask question and respond to them. The users do receive email notifications when a new question is posted or when it is answered for the first time (using reply). However, if the comment is updated (rather than replied to), no email notification is sent out. Is this the intent with Confluence or is there a way to get users to receive notifications in all cases, i.e. new comment, update to the comment, reply to the comment, update to reply comment?

 

Thank you.

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Prakhar Srivastav {Appfire}
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December 18, 2018

@MT

In confluence you can subscribe to email notification by going to your profile.

https://confluence.atlassian.com/doc/email-notifications-145162.html

You can set the settings on what you want to receive notifications.

 

Regards

Prakhar

MT December 19, 2018

Thank you, Prakhar. Yes, we do sign up for emails and we do receive emails when something is updated but not if the update is to the comment. I want to see what can be done to receive all and any updates including updated comments on a specific Confluence page

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