• Community
  • Products
  • Confluence
  • Questions
  • New users created in Atlassian aren't showing up in Confluence so they can be added as watchers to pages. How do you force them to appear?

New users created in Atlassian aren't showing up in Confluence so they can be added as watchers to pages. How do you force them to appear?

New users created in Atlassian aren't showing up in Confluence so they can be added as watchers to pages. How do you force them to appear?

They clearly have access to Confluence and some people are available as watchers others aren't. When I view the People directory in Confluence - some people are missing. How do I get everyone into Confluence?

2 answers

1 accepted

Not a good solution but if you're admin you can try to access http://server.domain/admin/users/viewuser.action?username=? (where '?' is proper username)... after hitting that page they seem to appear correctly (at least on my install). But then you need to hit every single user :)

I figured it out - - apparently some bug -- you have to go to

https://instance.atlassian.net/wiki/display/~user
And click on Administer and then save.  
That will force the system to index the user and they will start to appear. 

I figured it out - - apparently some bug -- you have to go to

https://instance.atlassian.net/wiki/display/~user
And click on Administer and then save.  
That will force the system to index the user and they will start to appear. 

I figured it out - - apparently some bug -- you have to go to

https://instance.atlassian.net/wiki/display/~user
And click on Administer and then save.  
That will force the system to index the user and they will start to appear. 

I figured it out - - apparently some bug -- you have to go to

https://instance.atlassian.net/wiki/display/~user
And click on Administer and then save.  
That will force the system to index the user and they will start to appear. 

I figured it out - - apparently some bug -- you have to go to

https://instance.atlassian.net/wiki/display/~user
And click on Administer and then save.  
That will force the system to index the user and they will start to appear. 

This is a problem I am seeing with every new user I input. When are they going to fix this?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

703 views 21 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you