New user not able to log in
Hello!
I have a new user who has received the login link (i.e., the email is correct) but is not able to log in. Confluence gives the error "We're having trouble verifying the reCAPTCHA for this request. Try again. If the problem persists, try using a different browser/device or contact Atlassian Support."
The user has tried different browsers, incognito mode and I have also deleted the user and added them again.
All the options have given the same error.
What could we do?
Thank you!
1 answer
Carla Ann Rowland
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