New group not visible in Confluence Space permissions

Thomas Phlips May 29, 2018

I have exactly the same problem as reported here:

This is for our Cloud Confluence instance.

I created a new group and added the necessary users. I then created a new space in Confluence and then went to the permissions page. When trying to add the new group, it does not appear in the list of groups.

If I go back to the Site administration where I created the group, I do see it listed. So it seems that the new group is not showing up when trying to add it to a space on the permissions page.

Any guess what may be going on?

I also checked the status.atlassian.com page, but that shows that everything should be fine.

2 answers

4 votes
Lillifee78 January 4, 2022

3,5 years later I have the exact same issue. 
Guess i need to wait... 

0 votes
Thomas Phlips May 29, 2018

I tried again (+20 mins after creating the group)  to assign rights for my new group on the site administration page and now it worked. 

I guess it just takes a while? or was there a problem with Confluence?

Brandon Hennegan x368 June 7, 2018

Happening to me today.  But it's been nearly an hour already and the group still doesn't show as an option.  No status issues posted for Atlassian currently.  

Brandon Hennegan x368 June 7, 2018

took somewhere around 3 hours to finally show up.

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