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Never-ending load bar when I need to access my files

Irene Cortes
Irene Cortes
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April 17, 2024

Thank you Community!

 

When I log in my account, I am unable to access the files from my organization, both on Confluence and Jira. I get a never-ending loading bar. It's not a billing issue, from what Atlassian support has noted and they advised I come here to the forum to ask.

Please Help!

Irene

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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June 13, 2024

Hi @Irene Cortes ,

are you talking about attachments? Please could you share more information so that we can try to provide help?

Fabio

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