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NEW Users redirect to admin page Edited


Non-admin NEW users that trying to access Confluence login page are redirected to the admin webpage (/confluence/admin

I've tried the following:

  • Flush Confluence User Properties in the cache management
  • Restart the instance (Confluence install as a service in our Cloud)
  • Search significant changes in the audit log


Still - users are suffering from the issue I've mentioned and can't reach the login webpage to access Confluence


Pls. assist 




2 answers

0 votes
Minh Tran Atlassian Team Jan 09, 2020

@aviv_cohen How do you install Confluence? Do you use Apache as a proxy standing in front of Confluence server?

@Minh Tran no. I have Nginx as a reverse proxy in my env 

@Minh Tran one more thing - users are managed in LDAP
I don't know if might it obligate over the relevant group they're assigned to

@Minh Tran Yes user in LDAP
What the group has got to do with the topic ?

Started experiencing this issue ourselves, 7.1 with postgres, standard installation without proxys. 

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