I have a problem with service desk customers consuming Confluence licence. This is a set-up:
When a service desk customer register at the Customer portal, it's automatically added as a Confluence user consuming a licence. This user can't log-in to Confluence receiving a message (Not Permitted - You are not permitted to perform this operation.) but nevertheless I loose a licence which eventually leads legitimate users to not being able to create new articles in Confluence.
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
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