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My confluence create a page, but it's garbled,How to do?

yujie_qin
March 23, 2022

My confluence create a page, but it's garbled,How to do?

1 answer

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James Richards
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 23, 2022

Hi @yujie_qin

Thanks for your post and sorry to hear about this. Can we get some details?

  • Has this happened to only one page or all pages?
  • How did you make the page? Cut and paste or typing it in?
  • What character set did you enter the content in? e.g. Chinese or other non-English character set?

These issues usually happen in server when the database collation isn't set to UTF-8, so when entering something like 英語 the characters are converted into 7 bit and look like è ±èª .

Hope this helps.

James.

yujie_qin
March 23, 2022

Happened on all pages, after the direct input content was updated, it became ????

yujie_qin
March 23, 2022

Thank you for your reply, I typed the Chinese font and it became like this

James Richards
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 23, 2022

Hi,

It sounds like your database isn't in UTF-8 format. What do you mean by?

the direct input content was updated

??? is the other common symptom. Has anything in the installation changed?

James.

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