Missing AddOns after Server-Restart

Dear Support-Team,

there are some AddOns missing after we restarted our confluence-server. I already shutdown confluence, cleared the plugin-chaches and started confluence again... The missing AddOns are still away. ... How can I restore these AddOns?

I´m looking forward to get a solution for this problem.

Kind Regards

 

The first picture shows the availabe AddOns after the server-restart. The second picture shows the AddOns before the restart.

addons after serverrestart.PNGaddons before serverrestart.PNG

1 answer

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I suspect they went away because you cleared more than the caches.

That will not have affected your data though, and you should be able to go back to the "find new add-ons" to re-install the missing ones.

I´m sure that they dont went away, because i cleared more than the caches because i cleared the plugin caches after i mentioned that some addons are not available. My first idea was, that the caches are maybe corrupt and thats why some addons couldnt be loaded correct ... but i doesnt work.

Btw. i could replicate this behaviour in my virtual test-environment...

And the solution was, as u suggested, the re-install of the missed addons. All configurations and settings are still present after the re-install. I thought that they are lost, but they ar`nt

 

thx :)

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