Mermaid diagrams viewer not rendering

Sandrine Bédard
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January 17, 2024

Hi all! My workspace admin installed Mermaid diagrams viewer. When I add Mermaid code in a code block, the diagram isn't rendered on the page. 

I tried the following to resolve the issue, but nothing worked

  1. Hard refresh on the page
  2. Closed Chrome
  3. Logged off from account
  4. Start a new page

Anyone else experienced this? If so, how did you resolve it?

mermaid-installed.pngnot-rendered.png

 

2 answers

0 votes
Daniel Hreben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 26, 2024

Hi @Sandrine Bédard

I'm the app developer. Another person recently had a similar issue and notified me here.

Please check out the demo I attached in there, I hope it helps. Also, for future assist, please raise support tickets using "Submit support button" here, otherwise I will not be able to help. 

0 votes
Igor Medeiros - Modus Create
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October 8, 2024

Hi @Sandrine Bédard

I'm not sure if you were able to find a solution for this problem yet, however, I'd like to suggest you to take a look at our app:

Diagram Git Markdown HTML PlantUML Mermaid LaTeX Swagger UML

It supports Mermaid diagrams and many other diagram languages, we also offer dedicated support.

Feel free to reach out!

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