If I type "@" while writing a comment or editing a page I don't get suggestions for a username to mention - nothing happens.
We're running on confluence 4.2, I tested it on Chrome and Firefox (both the latest version). My client PC is running on Windows 7 (German) and German keyboard layout.
Do you have access to the "people directory"? Maybe it's hidden?
Does the autocomplete feature work with attachments and macros? Otherwise you might have disabled it:
To enable or disable the autocomplete trigger characters:
- Go to your name (the 'User' menu) at the top of the page and choose Settings.
- Choose Editor under 'Your Settings' in the left-hand panel.
- Click Edit.
- Disable autocompletion by selecting Disable Autocomplete.
- Enable autocompletion by clearing Disable Autocomplete.
- Click Submit.
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