Manage Apps - not working

[Bharanidharan V]

Confluence -> Manage app requests are not working.

We are not able to see the apps requested by any of the team members in the "Manage App requests". This is seriously impacting the functionality as we are not able to provide the required Apps to our team members.

The error that we get when admin of the space/team is:

"We ran into a little trouble. It might just be a hiccup. Try again in a bit."

This issue is there, right from the day we activated this tenant. We have been struggling to find the right contact to get the issue addressed.

Kindly look into this on priority.

[Fabio Racobaldo _Catworkx_ · Accepted solution]

Hi @Bharanidharan V ,

welcome to the Atlassian community!

Please take a look to this thread https://community.atlassian.com/t5/Jira-questions/Unable-to-add-Apps-to-JIRA/qaq-p/1308631

It should be usefult for your issue.

Fabio

[testimautomation]

Jumping to this topic @Fabio Racobaldo _Catworkx_ you might help me with some issue that we experience, we have developed a plugin and now we are creating automated tests for our CI flow, I did my research in the community and I've understood that there is no way to auto-update our app because we have some permissions that the user must approve, my question is do you have any idea/way to auto-update our app or because of the permissions we'll have to live with it and whenever permission gets updated we'll have to manually update the app?