Macros stop working

Has anyone experience macro behavior where some macros stop working while other continue to function as they are suppose to? And not on all pages. For example, in recent days, the TOC macro has stopped working on a number of pages, but not all. Then is will start working again, only to stop the next day. See the screen shot below. I'm using Confluence version 5.8.13

Any help would be appreciated.

Thanks, Sandy

 

image2016-11-15 18:52:5.png

3 answers

This widget could not be displayed.

I've experienced something similar and equally intermittent and random.  All I can tell you is that we discovered that it only happened on Firefox and not on Chrome, so our workaround was for Firefox users to switch to Chrome if they were having problems on a particular page.

This widget could not be displayed.

Hey Sandy,

we have often the issue connected to Java. So we have to restart and delete the plugin-cache to fix it.

https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html

I hope that will solve your problem.

Regards,

Julia

This widget could not be displayed.

Julia - thanks I'll have my support team give this a try

Rob - We are an IE only shop. However, I did discover that I I edit and save the page the problem would go away, but only for that page of course.

 

Hi Sandy,

If it helps, this is the supported browsers page.  There are a number of IE and Edge notes that might be useful for you. More than a few answers on this forum include "try a browser that's not IE" and end up solving the problem.  I've got absolutely no axe to grind with IE or Microsoft, but if there is any way you can move/allow your users to access Atlassian on Firefox, Safari or Chrome then in general you and they will have a better experience.

But if you can't, this forum is always available smile

Thanks, so the odd thing is that we've been on this version of Confluence for almost a year and on IE 11 longer than that and this problem only started occurring within the last 2-3 weeks.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

463 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you