Lucidchart update doesn't show in PDF export

Bradley Kirby April 23, 2024

Hello Confluencers,

I have several Lucidcharts embedded within my business process article. Most of them have the "Auto Update" enabled (i.e., Automatically update this diagram with changes made in Lucidchart). 

The Auto Update works fine when I'm viewing the article in Confluence, but when I export the article to PDF, it keeps printing out old versions of the Lucid charts.

Has anyone else come across this and is there a fix?

Thanks

 

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 8, 2024

@Bradley Kirby I have not heard of this issue.  Did it resolve after a little time?  I am wondering if it is an application cache issue. Did you reach out to Lucidcharts on the issue?

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