Lost documentation. Auto-saving

The following is a frequent occurance:  Team members will be documenting in Confluence when for one reason or another, the system crashes.  We try to retrieve any drafts saved, but there won't be any.  Is there a way to restore work that isn't saving as a draft or auto-saving in the document?

1 answer

0 vote

Hey Carla,

Try creating a new page in the same space as the one you were editing, in case anything got save before the crash, Confluence will ask you if you want to restore this draft. You can also attempt to click on your User Name in the upper right corner and then click on Drafts. It will show all that was saved as a draft before the crash. In case none of them showed anything, I am afraid that you won't be able to recover your work. :(

Just a suggestion from my end, regarding the crash, it would be interesting to open a ticket with support to get your logs and setup reviewed. At this point, I'd say that is more important to fix the error itself then thinking about a workaround to get your pages back. You can contact support here.

Hope it helps! Thanks.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,799 views 26 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you