Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Login access

Dear Sir or Madam


We are running a pilot scheme and when I log in I receive the below message. I have followed the instructions and my password is strong. Could you please advice?

Something went wrong.Try refreshing the page. Refresh
If the problem persists, contact Atlassian Support or your space admin with the following details so they can locate and troubleshoot the issue:
This code: nipk1k
The URL of this page
Reload this page


Kind Regards


1 answer

0 votes

Hello @sarya malik,

Welcome to Atlassian Community!

Thank you for sharing the error message. 

Checking the details of your site, I can see that your account is active and you were added to the default groups, so you should have permission to access Confluence. 

May I know what browser are you using?

Have you tested using another one? Does it work?

Is this issue affecting other users?


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Confluence

Announcing Team Calendars in Confluence Data Center

Hi Community! We're thrilled to share that Team Calendars for Confluence is now a built-in feature for Confluence Data Center releases 7.11 and beyond.  A long time favorite,  Team Cale...

156 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you