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License access customer site

Does a customer need to pay for a license to give us access to their site while we already have confluence licenses?

2 answers

2 accepted

2 votes
Answer accepted

Hi @Osman Beyaztas ,

Confluence license is based on the number of users that have access to a specific site. If you have a license for your site, it doesn't mean that you can access all the other sites without counting as a user.

If I didn't understand your question please specify me exactly your scenario.

Hope this helps,


All clear Fabio. I was hoping the opposite 😁just wanted to be sure, since a customer asked. 

1 vote
Answer accepted

Yes, licences are per system, not "this person can use the same software in different places".

A licence for an Atlassian system is not given to the user.  The licence says "up to X people can have access into this installation"

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