Labels cage not showing for users

We have Labels Cage enabled for a particular space, where only a small number of people are able to create blog posts - other users are able to read and comment, but not create.

We've created a dictionary, so that the post creators are able to label their posts from a pre-defined list of labels, as well as create new ad hoc ones. 

In permissions, we've made sure that they have labels cage 'ticked' for them as individuals. 

However, when they create posts, they don't see the labels cage dictionary drop down - it is appearing for me, but not for them. 

I can't see any reason why the drop down wouldn't be appearing for them?

1 answer

Hi,

You can create issue in InTENSO Service Desk  https://intenso.atlassian.net/servicedesk/customer/portal/8

Are there any errors in java-script console for this users?

 

Best Regards

Cheers for this, Daniel. Not sure if there are any errors showing - will look into this, and also raise the ticket in InTENSO. 

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