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Just had the SmartTerms app installed, and unable to create and save new term.

Deleted user May 25, 2022

I just had the trial version of ST installed, and upon trialing an entry of just one term, I was unable to save. 

-Typed term, then entered definition. 

-Clicked Save, and nothing happens.

There are no options to select in the "space" field - is that required?

 

2 answers

2 accepted

1 vote
Answer accepted
Salma Sahnoun_Creativas_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 26, 2022

Hi @[deleted] ,

Thank you for showing interest in Smart Terms. 

Can you please provide more details and screenshots about the issue and send them to help@creativas.io or open a ticket from here

The support team would be glad to help you. 

Also, if you're new to Smart Terms and would like to have an overview of the app, you can book a demo from here: https://calendly.com/creativas 

Thanks,

Salma

Deleted user May 26, 2022

Thank you Salma. Appreciate it!

0 votes
Answer accepted
Srinatha T
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 25, 2022

Hi @[deleted] ,

Welcome to Atlassian community. 

This question is very specific to the SmartTerms App. You might want to write to the app manufacturer , they might have the solution handy for you .

Mean while if any of our community members are using this app, they will also help you. 

Have a good day!

Thanks,

Srinath T

Deleted user May 26, 2022

Thank you Srinath.

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