Jira Macro Not Showing all fields

Chris Robinson May 24, 2023

Hi,

I cannot get the Jira Macro to show the "Team" or "Executive Summary" fields in the Jira Macro.  Can you please help me? Images attached.

 

Chris

sc4.jpgsc3.jpgsc2.jpgsc1.jpg

1 answer

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Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2023

Hi @Chris Robinson  and welcome,

for Team field there is an open bug open https://jira.atlassian.com/browse/CONFCLOUD-72181

Fabio

Chris Robinson May 25, 2023

Thanks Fabio - is there also one for the Executive Summary? Same problem.

Chris Robinson May 25, 2023

Actually Fabio, I think all of the fields that I see disappear and some times come back after editing are all the fields with duplicate entries, like RAG status, Executive summary and teams. Is there a wider problem for all fields that have multiple entries?

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2023

Hey @Chris Robinson , try to raise a ticket to the Atlassian support

Chris Robinson May 25, 2023

How do I do that Fabian - I thought I could do that here?

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2023

This is the link to raise a support request https://support.atlassian.com/contact/#/

Chris Robinson May 25, 2023

I get sent right back to the community page after filling in some details

https://community.atlassian.com/t5/Jira/ct-p/jira

Isn't this the same as what I'm doing here?

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2023

No, it s not the same place. This is the community, that link https://support.atlassian.com/contact/#/ is to ask something to Atlassian team directly

Chris Robinson May 25, 2023

It ends up here, back at the community - driving me nuts :) 

jira support.png

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2023

:))))

hey @Chris Robinson ,

you need to select Technical issues and bugs, select Confluence (Cloud Premium) and go ahead with all other info requested

Immagine.png

Chris Robinson May 29, 2023

Thanks Fabio - there's no Cloud premium option for me, so looks I'm stuck... :( 

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