JIRA Projects not shown on Software Project Space creation in Confluence

We have Confluence (v6.4.2) that's linked with JIRA(v7.4) via application link.

When I create a new Software Project Space on Confluence, JIRA projects aren't shown; instead it says "No matches found".

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But when I open an existing space and go to Space Tools > Integration > Application Links, JIRA projects are shown.

How can I fix this please?

1 answer

1 accepted

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Krisz [Adaptavist] Community Champion Jan 19, 2018

Hi there,

do you have browse permission for the projects?
This is the first thing I'd check.

Yes, I do have Browse permission. The strange thing is that setting an application link works, but specifying the project via the Create Space Wizard does not work.

Krisz [Adaptavist] Community Champion Jan 19, 2018

I'm still thinking about some permissions, or project roles. That's what usually causes the problem.

Can you check if others can see the projects?

Thanks for your persistence - you are correct!  I have a separate Confluence account that I use for administration; it was that one that I used to create the space and I guess it does not have Browse permission in Jira.  My usual Confluence account, with which I configured the application link, does have Browse permission.

Thanks for your help.

Krisz [Adaptavist] Community Champion Jan 19, 2018

That's fantastic, I'm happy it's working out for you.

I'm quite new but I'm told accepted answers would give me some badge. Would you mind helping out?

Cheers,
Krisz

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