The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issues connecting to my database

mmangual
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 9, 2017

Hullo world!

   I am GREEN when it comes to JIRA and Confluence but I am doing this as a project manager. Please bear with me. I am trying to set up a confluence page for our small team. I am having issues configuring my database to work in Confluence. Now let me give you some context:

I have a go daddy account and am using C Panel. I created my database through them and created a user and gave said user all privileges to said database. I go to phpMyAdmin to ensure that my database is showing. And it is. 

The part that I am getting stuck on is the Configure Database page. It tells me that I am entering the wrong database URL. I tried entering localhost, but its not working. I also tried following all these steps as depicted in this troubleshoot tutorial:

https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html

Seeing as I created a databse in C Panel I skipped steps 1-4 and did 5, 6 & 8. 

I don't know what else to do. Can anyone help me? I attached an image to illustrate what screen I am getting stuck on.

2017-03-09_17-08-46.jpg

3 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 9, 2017

It would, I guess my question is how you would use a database cpanel has set up for you? 

0 votes
mmangual
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 9, 2017

I'm not sure. I mean if they offer database creation it would make sense for it to be used as such.

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 9, 2017

I'm not sure that cPanel sets up a properly configured database to allow for this installation.  Can you use other database tools to connect to the database from the outside?

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

TAGS
AUG Leaders

Atlassian Community Events