Is undefined internal user searched in MS Active Directory?

For Confluence I've internal directory management in first place. For secondary I've defined MS Active Directory. If a user is not defined internally but in Active Directory, will it be found there? On my first tests I just get "User xxx not found":

3 answers

This widget could not be displayed.

It should be - you can imagine that when Confluence is looking for a user, it checks the directories in the order listed, one at a time, until it finds someone.  So yes, in your case, if it doesn't find them in the internal, it'll look in the AD next.

If it's not finding them in the AD directory, then check the settings, you may be filtering them out.

Davin Studer Community Champion Jan 20, 2017

Or it may not have synced yet.

This widget could not be displayed.

Thank you Nic. You're right, after changing settings for AD, it worked.

Now I'd like to have internal directory first and AD second. So, I started to delete users from internal directory that AD is used. But users, which are owners of existing docu in confluence, I cannot delete. Is there a way to "move" users from internal directory to AD?

Annoyingly (because you can do it in JIRA), no.  There's docs on the complexity at

This widget could not be displayed.

Thank's Nic. I read the link you mentioned and have now  a mixed environment: Internal directory first, AD second. Some users and authorizations are internal, some in AD. Works great so far. Now a question: If a user is owner of a Confluence document, I can't delete him. Now if the user is just defined in AD and not internal, I can delete this user through AD even though he's still owner of a Confluence document. How will Confluence handle this?

It'll throw errors in the logs on some actions, but for the users, I think it just shows the history and owner as the plain login name, as it doesn't have any other data for them.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

602 views 8 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you