It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is undefined internal user searched in MS Active Directory?

Hans Zemp Jan 20, 2017

For Confluence I've internal directory management in first place. For secondary I've defined MS Active Directory. If a user is not defined internally but in Active Directory, will it be found there? On my first tests I just get "User xxx not found":

3 answers

1 vote
Nic Brough [Adaptavist] Community Leader Jan 20, 2017

It should be - you can imagine that when Confluence is looking for a user, it checks the directories in the order listed, one at a time, until it finds someone.  So yes, in your case, if it doesn't find them in the internal, it'll look in the AD next.

If it's not finding them in the AD directory, then check the settings, you may be filtering them out.

Davin Studer Community Leader Jan 20, 2017

Or it may not have synced yet.

0 votes
Hans Zemp Jan 22, 2017

Thank you Nic. You're right, after changing settings for AD, it worked.

Now I'd like to have internal directory first and AD second. So, I started to delete users from internal directory that AD is used. But users, which are owners of existing docu in confluence, I cannot delete. Is there a way to "move" users from internal directory to AD?

Nic Brough [Adaptavist] Community Leader Jan 22, 2017

Annoyingly (because you can do it in JIRA), no.  There's docs on the complexity at

0 votes
Hans Zemp Jan 26, 2017

Thank's Nic. I read the link you mentioned and have now  a mixed environment: Internal directory first, AD second. Some users and authorizations are internal, some in AD. Works great so far. Now a question: If a user is owner of a Confluence document, I can't delete him. Now if the user is just defined in AD and not internal, I can delete this user through AD even though he's still owner of a Confluence document. How will Confluence handle this?

Nic Brough [Adaptavist] Community Leader Jan 26, 2017

It'll throw errors in the logs on some actions, but for the users, I think it just shows the history and owner as the plain login name, as it doesn't have any other data for them.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Confluence

6 Awesome Ways to Apply Trello, JIRA and Confluence to your Project

I attended  Atlassian Summit 2019  and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...

2,502 views 11 28
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you