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Is there a ticket for Confluence saving unpublished changes when none were made?

When Person X opens a page in Edit mode, makes no changes, and clicks CLOSE, Confluence saves the person's name with unpublished edits, even though there are no edits.

Of course, the proper way to exit edit mode would have been to "revert to the last published version", but we have thousands of users, and this is not intuitive.

So, when a future editor goes to publish, he gets a message that Person X has outstanding edits, when he actually does not!  It is a waste of time to check the whole page for edits that aren't there, or to notify Person X to question.

The close button should automatically revert the page to the last published version if no changes were made.

1 answer

0 votes
Daniel Eads Atlassian Team Dec 23, 2019

Hi Wendy,

Closing a page without making edits can indeed cause a page to get the "unpublished changes" flag. Unfortunately this has been a known issue in Confluence - we have an open issue to track it at CONFCLOUD-56893. The issue describes some actions that could cause the unpublished changes flag to appear (such as copying some text from the page while in edit mode).

The documented workaround for the bug is exactly as you described - clicking "revert to the last published version".

Cheers,
Daniel

Even better, it looks like this issue has been fixed with the new editor!  

Like Daniel Eads likes this

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