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Is it possible to change the screen for creating a ticket from Confluence ?

Admin-si February 17, 2020

DEMANDESUPP-CHANGEMENTECRAN.PNG

 

In fact, we can create a ticket from Confluence to Jira Service Desk.

I ask this question cause we can only integrate summary and description on this ticket and it could be better if we can add other fields like the due date or priority for example.

That would save us a lot of time if this is possible.

 

Cordially,

 

SOGEDI.

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 17, 2020

This is not possible. The functionality is limited to the two fields unfortunately. There is a suggestion her you may wish to watch/vote. CONFCLOUD-31867 

Admin-si February 17, 2020

Thank you for your reactivity.

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