Invite to another colleague within the organization

[Deleted user]

Hello Community

I have been tasked with inviting colleagues from within our organization (outside of the Support Team) to start creating knowledge articles.

Pardon for asking, yet I can invite that colleague from Confulence, Add People?

Kind regards

[Alex]

Hi @[deleted] 

Looks like you are ok the right track. Most likely people within your team can create KB articles from JSM. However, users outside of the support team will need a Confluence license to collaborate.
Please ensure they'd have the proper space permissions so that invited users will be able to create articles. 
I hope it helps,
Cheers,
Alex