Dear all, is it possible to connect MS Dynamics CRM with Jira Issues and Confluence Wiki.? A customer would like to save automatically the documents from his CRM in to the wiki and would also like to be able to follow progress of issues in JIRA on a dashboard in MS Dynamics CRM.
Hakon, a few questions, since this is a great idea but there are some things to think about, such as the deployment models, directory, sign-on, network considerations, etc. among other.
While quick "webhooks" integrations such as the one referenced by Renato seem like a great quick fix, we have learned by so many of our customers that it just plain isn't enough for their business processes. Deeper integrations that extend the workflow and engagement of the system users is core (is what we have learned).
Based on these answers (or as many as you know initially), can move forward on your integration plans. AppFusions can assist you on many of these questions, reasonably, if you wish, as we have built and sustain dozens of Atlassian integrations with a very high emphasis on native user experiences to evolve the workflow and improve engagement. Hope you will connect with us; this is a great project that you are exploring. firstname.lastname@example.org
There’s a plugging that connect Microsoft Dynamics to JIRA. You can find it on this link. Bear in mind third party plugins are not supported by Atlassian.
About the documents of Dynamics are automatically saved on Confluence, I believe it should be done from your CRM side. I mean, MS Dynamics should be the responsible for send it to Confluence. Maybe an Atlassian Expert might help you to develop a solution for it.
Hope it helps
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