I know the Atlassian Cloud doesn't support this (though I haven't a clue to why not nor have they made it a priority to do so) but can anyone suggest any other tools that would help bridge this gap?
Specifically, we want to migrate Bamboo, Confluence and JIRA to the cloud but not having a way to communicate with our users in Active Directory is a deal-breaker.
Unfortunately, LDAP integration is one of the Restricted Functions on Atlassian Cloud and there's no workaround to achieve this integration. However, there's a feature request as you can see on ID-79. Currently, the only integration supported is Google Apps (Set up Google Apps for your site).
Thanks and regards,
Confluence version 1 supported it, well before Cloud existed, Enterprise/Server has always had it.
The problem is not Confluence's internals or the integration code, but the way Cloud works (or rather doesn't) with remote ADs.
Closest you can get now with Cloud is SAML authentication.
It looks like Okta offers SSO to JIRA via their SWA offering. See www.okta.com for details, but the gist is that they require you to enter your JIRA credentials into Okta, and then they log into JIRA for you when you click on the JIRA button in their Home Page. Since Okta can itself integrate with Active Directory, you can probably put together an AD SSO solution, if you're willing to live with entering your credentials into Okta.
Disclaimer: haven't tried this myself, but know about how the concept works because Okta has an SWA that was connecting to my company's web application for a while, before we offered SAML.
You can use the recently launched support for user provisioning via SCIM to keep your Atlassian Cloud users in sync with an external identity provider (IdP), and indirectly with Active Directory. Read more about this Atlassian Access feature at https://confluence.atlassian.com/cloud/user-provisioning-959305316.html
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