I am trying to install a Dutch language pack for our Service Desk, and am trying to follow the instructions, but I get stuck on the part how to upload the plugin. We're on a cloud version of jira.
I've followed the path here:
Trying to add the Service Desk Cloud
I do not get an option to browse, so I've added the jar URL from the download. ( https://translations.atlassian.com/download/JIRA+Service+Desk+Cloud/1000.949.0/nl_BE/JIRA+Service+Desk+Cloud-1000.949.0-language-pack-nl_BE.jar )and it gives me a error that I can't figure out what the problem is. What am I missing?
The documentation you cited is actually for Confluence Server. JIRA Cloud can't install 3rd party language packs at this time. This noted in this document: Atlassian Cloud Policies - Languages.
The very bottom of that page explains this:
Cloud applications don't currently support the installation of language packs from Atlassian Translations.
There is an existing feature request to bring the Dutch language pack to JIRA Service Desk Cloud in https://jira.atlassian.com/browse/JSDCLOUD-1630
I would recommend voting on and watching that ticket for updates on this.
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs