Importing data fails with no error.

daniel
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September 3, 2024

I've tried many times to import data into a Confluence database. It's 2500 rows with about 18 columns with just text data.

I've tried CSV (both UT8 and the normal one), .htm, tried copy/pasting, tried breaking it into smaller chunks (500 rows at a time) and still nothing. 

Essentially, the import UI will load the table, I'll click submit, wait a while (5-20 mins) and then the database will load with nothing in it.

The strange thing is that it worked once, but I realized there was an error so i tried again and haven't been able to get it to work. Anyone have any ideas?

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vikram
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September 22, 2024

Hi @daniel 

Welcome to Atlassian Community. 

Can you post the error which you are getting from UI or

you can get errors from your confluence <home-directory>/logs 

or in Catalina.out file which will be in <home-directory>/confluence/log

Vikram P

Carson Rockhill
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October 3, 2024

I experienced many of the same issues as Daniel. Pretty much nothing worked well in the database I created in Confluence. I couldn't drag a data table or import a CSV file without having an issue with it failing to upload the CSV file's headers. I was also unable to scroll right and select additional fields columns outside the first 4-5 columns that were visible. On all 3 failed attempts, I received an error message "Webpage is not responding - do you want to continue waiting or close the pages". I failed to import a small 325 item CSV spreadsheet on 3 of 4 attempts. On the forth attempt the data only partially populated in the 1st column and no data was found in any of the other columns.  Please fix this or replace it with something that works. 

Carson Rockhill
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October 3, 2024

If you decide to fix or enhance the database app, can you please add the functionality of being able to copy and paste multiple lines of text into a single cell and have it auto separate the lines of text by comma. That would be greatly appreciated!

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