Import Word missing in confluence server

Anssi May 20, 2021

Have had this problem at past, no ideas why the import word function has again gone missing. Our version is 7.4.5 server. Any ideas to check setup or?

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Fabienne Gerhard
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May 21, 2021

Hi @Anssi 

can you give a little bit more information? Did you do an update? Any other chances? There could be several reasons for that.

What exactly do you mean by missing? Is it not available all over the system, or just not in some spaces.

Would love to help!

Anssi May 21, 2021

Previous LTS update was done at November. Function (popup menu) is missing at every page and space. Had some info maybe a disable Widget Connector maybe the reason

.... 

Oh, problem solved. Those backend plugins were disabled WebDAV, Widget Connector Office connector. Aka Version Update reason. 

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Fabienne Gerhard
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 21, 2021

Great that you solved your problem! 👍 Oh those updates....

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