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Images and User Profile icons not rendering properly after version upgrade

Amarendra Thakur July 11, 2011

Dear All,

I did the confluence version upgrade(from 3.3.3 to 3.5.3) recently and found that after doing the upgrade, some of the user profile icons and images are not rendering.

The way i did the upgrade was manual.I followed the steps below

1 - took the of the existing oracle DB and data folder
2 - restore the existing backup schema into the new DB
3 - pointed the confluence.home to the to the data folder

the upgrade was proper and everything is working fine.the only issue is that the images and user profile icons are displaying properly.

The issue was not resolved even after doing lucene reindexing.

Can anyone suggest me what could be the reason behind this issue

Regards

Amarendra Thakur

1 answer

0 votes
Jeremy Largman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2011

I just have an inital guess at this - check CONF-17247 or its brother CONF-22298. Those solutions aren't for the feint of heart so you might want to open a support ticket for this one.

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