Images and User Profile icons not rendering properly after version upgrade

Dear All,

I did the confluence version upgrade(from 3.3.3 to 3.5.3) recently and found that after doing the upgrade, some of the user profile icons and images are not rendering.

The way i did the upgrade was manual.I followed the steps below

1 - took the of the existing oracle DB and data folder
2 - restore the existing backup schema into the new DB
3 - pointed the confluence.home to the to the data folder

the upgrade was proper and everything is working fine.the only issue is that the images and user profile icons are displaying properly.

The issue was not resolved even after doing lucene reindexing.

Can anyone suggest me what could be the reason behind this issue

Regards

Amarendra Thakur

1 answer

This widget could not be displayed.

I just have an inital guess at this - check CONF-17247 or its brother CONF-22298. Those solutions aren't for the feint of heart so you might want to open a support ticket for this one.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

232 views 2 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you