Seen in Confluence 5.1:
I don't have a way to post a screenshot here, but the Help, Administration, and Open Notification icons in my Confluence main menu bar are being replaced with the letters "D", "B", and "H" respectively. Also, the application link icon on the far left side of the menubar is replaced with the letter "J". This only occurs in IE 8 and IE 9 (as far as I know). Viewed with Chrome 26.0.1410.63 or latest Firefox, everything looks ok.
Any idea how to fix this?
not sure if this applies to everyone but I have had this problem ever since switching to HTTPS.
I ended up rereading the iinstructions here:
https://confluence.atlassian.com/display/CONF35/Running+Confluence+Over+SSL+or+HTTPS where I found this at the bottom:
•Problems with Internet Explorer being unable to download attachments: Applying SSL site wide can prevent IE from downloading attachments correctly. To fix this problem, edit <CONFLUENCE_INSTALLATION>/conf/server.xml and add the following line within the <Context ... /> element:
As far as I can determin its fixed it for me - and allows me to export a page to PDF and getr the results which was waht I was trying to fix :)
we had the same problem and we fixed it:
In IE8 there is a setting for activating/deactivating font downloads. In our case font downloads have been deactivated. Problem was solved by activating them.
security->zone->change zone settings->downloads->font downloads
Hi everyone, there are a few of us internally working on this issue with another customer, so I wanted to give you a little update and also ask for some more info from you.
We are at a stage now where we know this happens across various machines for some instance, but we can confirm from those same machines that the issue does not happen for all instances. Eg, go to http://confluence.atlassian.com in your browsers, and you will likely not see this problem. If you do, please let us know!
So we need to figure out what the commonality in all the instances that experience this is. We are starting to suspect it could be to do with IIS, so we would like to know:
Thanks for all your input here. Hopefully together we can get to the bottom of this!
Not sure if this will help but http://blogs.msdn.com/b/ieinternals/archive/2009/10/02/internet-explorer-cannot-download-over-https-when-no-cache.aspx mentions a few other things that might cause this:
Cache-preventing headers include:
- A Cache-Control header with the tokens no-cache, no-store
- A Vary header that specifies almost anything
- A Pragma header that specifies exactly no-cache
Also ensure your server sets the correct mime type for fonts: http://codingstill.com/2013/01/set-mime-types-for-web-fonts-in-iis/
I'm running in Tomcat. Based on your post and the google search, I added the following lines to my web.xml:
<mime-mapping> <extension>eot</extension> <mime-type>application/vnd.ms-fontobject</mime-type> </mime-mapping> <mime-mapping> <extension>ttf</extension> <mime-type>application/octet-stream</mime-type> </mime-mapping> <mime-mapping> <extension>woff</extension> <mime-type>application/x-woff</mime-type> </mime-mapping>
Note - there was already a mime type for svg.
After restarting, some of my users who previously saw the issue are reporting that it is fixed. But it looks like others are still seeing it - maybe there are multiple causes here?
Jason - can you see if the users still not seeing the fonts can force refresh the page? Ctrl F5 (win), Cmd Shift R (mac). Also there is an IE8/IE9 setting under Toole > Internet Options > Security tab > Custom level... > Downloads > Font download - that might be set to disabled
Also some proxy servers mess with the headers - this can cause IE to not request the font file at all.
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