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I would like to enable Remote API (XML-RPC & SOAP) but the option is not allowed to edit.

suresh v
suresh v Dec 28, 2022

Hello,

 

I'm unable to enable API following the steps outlined below. The option is greyed out. could you kindly advice?

  1. Open the Confluence Administration.
  2. Click General Configuration > Further Configuration.
  3. On the Further Configuration page, click Edit.
  4. The option is greyed out despite I clicked on Edit button to make changes to configs.

 

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Trudy Claspill
Trudy Claspill Community Leader Dec 28, 2022

Hello @suresh v 

The option should already be checked/enabled in Confluence Cloud. This is required in order for Confluence itself to work properly. The option is not editable because disabling it would break Confluence.

Screen Shot 2022-12-28 at 11.58.50 AM.png

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_ Community Leader Dec 29, 2022

Hi @suresh v ,

I just checked on my side and that cofiguration is disabled and I have no chance to enable it.

I think that just site-admin can edit that setting.

Fabio

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Trudy Claspill
Trudy Claspill Community Leader Dec 29, 2022

@Fabio Racobaldo _Herzum_ 

Is your system Cloud or on-premise?

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_ Community Leader Dec 29, 2022

Hey @Trudy Claspill ,

it's cloud

Immagine.png

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Trudy Claspill
Trudy Claspill Community Leader Dec 30, 2022

Free or paid? Are you a site admin?

Mine is free and I am a site admin

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