I have a user in Confluence that has lost his page menu bar on pages Edited

This user is trying to modify an existing document that he has created, but can no longer see his page menu bar. The edit, other tools and breadcrumbs to do any exports and other functions does not display. This happens with opening an existing page or even creating a new page. We have tried this on IE and Chrome, and both results are the same. Any help would be great. 

So the buttons are there, but you can't see the icons. You can hover over where they should be shown and find all the five menu selections, and use them, but can't see them. Added snapshot to show where they are but can't be seen. ConfluencePageMenusNotDisplaying.png

1 answer

0 votes
Ann Worley Atlassian Team Oct 26, 2017

Hi Jeremy,

I was able to investigate based on your email address and the screen shot and I could not find anything wrong with the user's account. I logged in as him:Dwight.png

And I viewed the page:

Screen Shot 2017-10-26 at 5.22.29 PM.pngThe edit, favorite, watch and share buttons were visible.

I checked his group memberships and permissions and all should be working.

I understand you tried different browsers. Please try clearing all the browser cache and history, and trying a private session or incognito mode.

I look forward to hearing what you find as it seems quite odd for the buttons to disappear as in your screen shot.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

68 views 3 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you