I've been asked to add a custom emoji, they sent me the image, and I've tried to implement what this page says:
https://support.atlassian.com/confluence-cloud/docs/use-symbols-emojis-and-special-characters/
The problem is, when I edit a page and click on emojis the option "Add your own emoji" is not available, if I click on the plus sign (+) that option is not there either, it shows me "All uploads". I've seen the same question was posted a couple of times before without solution.
I hope someone can help.
Hi! I could find the problem.
The option "Allow people to add custom emojis" wasn't available. I've changed that and was able to add the emoji. Thanks!
This option is in System > User management > on the side bar in "Emoji"
Are you trying to add emojis while editing an old page or a new one?
As a test, try creating a brand new page, and then try to add a new one. The option should be there.
If it's not, you'll need to reach out to someone with Site Admin access to make sure that feature is enabled.
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Hi Josh! Thanks for the answer, the feature wasn't enabled, that was the problem.
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@Sofia Grunspan I've noticed that this option is not there if I'm in the page title. Have you tried this while your cursor is in another paragraph on the page?
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Hi! I could use it in the title and on paragraphs.
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Hi @Sofia Grunspan - Any update on trying Josh's solution?
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The feature wasn't enable, one it's it can be used. Thanks
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